Reference

What You Need to Know Before You Play

Our legal terms set out your rights, our obligations, and the conditions under which mc888com operates for eligible regions in Indonesia — including how your account, wallet activity, and personal data are handled. Availability depends on local law where you access the platform.

Account Terms & ConditionsData Handling PolicyDANA, OVO, GoPay Wallet RulesEligibility by RegionCookie & Tracking Notice
mc888com What You Need to Know Before You Play
LEGAL CONTACT PATHS

Reach Us About Policy or Account Questions

If you have a question about our terms, your account status, or how your data is used, our support team handles legal and policy enquiries separately from general gameplay questions. Reach us through any of the channels below and clearly state that your query is policy-related so it reaches the right team.

Team online

Live Chat

Open the chat widget inside your account dashboard. Policy and legal queries are flagged to a dedicated team. Available during platform operating hours for Indonesia.

Email Support

Send your legal or data-related query to our support address listed in your account settings. Include your registered email and the nature of your request.

Account Help Centre

The Help Centre inside your account covers account suspension appeals, data deletion requests, and wallet unlinking steps for DANA, OVO, and GoPay.

HOW WE HANDLE IT

Data, Cookies, Security and Your Account Rights

We take a practical approach to account security and data handling — here is exactly what that means for you as someone using mc888com in Indonesia, where access is permitted under local law.

Data Retention

We retain your account data — including wallet transaction records from DANA, OVO, and GoPay — for as long as your account is active and as required by applicable policy.

Cookie Usage

Cookies track session activity and login state. You can manage cookie preferences through your browser settings, though some platform features may not function without session cookies.

Account Security

Your account uses OTP verification on login and on wallet changes. If you update your linked DANA, OVO, or GoPay account, a verification step is required before the new wallet activates.

Your Rights

You can request a copy of your stored data, ask us to correct inaccurate records, or request account deletion by contacting support through your account's Help Centre.

Common Questions About Our Terms and Your Rights

These are the questions we hear most often from people in Indonesia who want to understand what our terms mean for their account, their data, and their wallet activity.

These terms apply to anyone who creates an account on mc888com where access is permitted under local law. Eligibility depends on your region and applicable regulations in Indonesia.

Yes. Submit a data access request through the Help Centre in your account. Include your registered email address and we will process your request in line with our data policy.

Wallet identifiers linked to your account are removed from active systems on closure. Some records may be retained for a defined period as required under our data retention policy.

We publish updates directly on the platform and note the effective date. Continuing to use your account after the update date means you accept the revised terms as published.

Contact support through live chat or the Help Centre and mark your query as an account dispute. Provide your account email and the specific transaction or decision you are questioning.

Yes. Access to live casino tables, sports betting markets, and certain game categories depends on local law and eligible regions. We show available categories based on where you access the platform.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.