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What We Do With Your Data

This page explains what data mc888com collects, how we use it, and what rights you have over it. Our privacy practices apply to everything from account creation to wallet transactions via DANA, OVO and GoPay.

Your data rightsDANA, OVO, GoPay contextEncrypted storageDeletion request path
mc888com What We Do With Your Data
REACH OUR TEAM

How to Reach Our Privacy Team

Reach out about any privacy matter — data access, correction or deletion — through the paths below. Each channel connects you directly to the team handling account and data questions. For general account help with wallet linking or deposit references for DANA, OVO or GoPay, live chat is the fastest route. For formal data requests under applicable local law — things like data access, corrections or permanent deletion — use the privacy email so we have a written record and can respond within the required period.

Privacy Email Send your data request or privacy question to our dedicated email address. We aim to respond within the timeframe required by applicable local regulations.
Live Chat Our account support team handles wallet linking and account questions through live chat. For privacy matters, select Account and Privacy from the topic menu when you connect.
Account Settings Some data changes — like updating your registered phone number or your linked OVO and GoPay wallet details — can be done in account settings directly.
HOW WE PROTECT DATA

Data Handling, Cookies and Account Security

How mc888com handles your data comes down to four areas: what we collect during account setup and lobby sessions, how cookies function across your device, the security measures keeping your account from unauthorized access, and how long data is held after your account becomes inactive. Each area follows the same principle — collect only what is needed, protect it properly, and give you a clear path to update or remove it. The detail on each is below.

What We Collect

Account registration, lobby activity, deposit references from DANA, OVO and GoPay, and device session data. We collect only what your account or payment flow needs.

Cookies We Use

Session cookies keep you logged in. Analytics cookies track lobby navigation. You can clear or block cookies in your browser settings at any time.

How Data Stays Safe

Your account data is stored with encryption at rest and in transit. Login sessions use OTP verification sent to your registered phone number, keeping unauthorized access out.

Retention and Requests

We hold your data while your account is active and for the period required under applicable rules. Request a data check or deletion through our privacy contact.

Common Questions About Your Privacy

Below are the questions we hear most from account holders about privacy — covering data access, wallet transaction records, cookie settings and deletion requests. If your question is not here, the privacy contact paths in the support section above are the right next step. Our responses depend on applicable local law and the specific data type involved, so the clearer your request, the faster we can work through it.

We collect your name, contact details and the wallet reference — DANA, OVO or GoPay — you use to deposit. Session and device data are logged automatically when you access the lobby.

We share data only with identity-verification partners when required by law or fraud prevention needs. We do not sell your data. Payment data moves between you, your e-wallet and our payment system.

Reach out through the privacy email or live chat, select the data access request option, and we will respond within the period required by applicable regulations for your region.

Yes. Submit a deletion request via our privacy contact. We will process it subject to any retention obligations under applicable local law — some transaction records may need to stay on file.

Retention periods depend on applicable local regulations. We delete or anonymise data once the required holding period ends. Active accounts retain data for as long as the account is open.

We store only the transaction reference and amount. Your full wallet credentials are processed by the wallet platform directly. We never hold your wallet PIN or full account number.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.